Scalable Operating Model

•Document current operating model, organizational structure

•Identify constraints inhibiting scaling

•Review key processes tied to growth (sales, marketing, product)

•Assess infrastructure platforms, tools, and staff capabilities

•Determine business objectives and KPIs for scale stage

•Define principles for operational flexibility, cost efficiency

•Map optimized organizational structure, roles for range of scale

•Outline streamlined workflow/tools to add capability without complexity

•Detail sequence of operating model changes needed

•Develop standardized systems, playbooks and training programs

•Outline measurable targets/timeline at each stage of maturity

•Provide guidance on expansion planning and exit criteria for various functions 

•Organization design with roles, responsibilities, and reporting structures

•Expansion scaling plan for each function

•Process documentation and SOPs for key business functions